Database Services

Our team of certified database professionals with experience cutting across various databases and releases of Oracle provide focused and skilled database implementation and support services. Whether you are migrating, upgrading or implementing fresh database system, our team is able to offer services around Oracle database licensing and consulting capabilities from the planning phase to rollout that ensures optimal performance and high availability of your database IT environment.

Expert Help Desk

Working with the client, we assist setup a professional service delivery help desk with agreed and defined escalation points, processes and procedures as well as equipping the help desk team with the required skill and knowledge. Our team, equipped with our help desk management portal would assist clients in the end-to-end incident management ranging from incident logging, incident tracking/monitoring and incident closure.

System Health Checks

Today’s business environment requires all-time system availability. IT systems health check-up is therefore a required service that ensures business operations and activities is not interrupted and provided whenever needed. Our team of technical and functional experts is available to provide insights that would guaranty service availability by preventing service disruption. The team would highlight small incidence or problems that could lead to major incidence, and also proactively predict future issues and proffer proactive actions.

Application Support and Maintenance Services

As business complexities evolve overtime and with high dependence of all day to day business operations on IT systems, Application support and maintenance becomes a key business component. Enhancing and maintaining software applications ensures that key business-critical applications remain relevant and continue to meet changing and growing business needs. Our experienced technical and functional support specialists are skilled across various technology platforms and applications.

Software and Business Requirement Gathering & GAP Analysis

It is always imperative that information systems implementation leaves up to its biding in meeting the business need it was designed to meet. Understanding the software application requirement, business requirement and properly identifying the GAP that exist is critical to implementing information system. Our team of experienced business and application consultants utilize our proven consulting methodology and models to ensure that software service delivery aligns with the business need and requirements.

Software Evaluation

Deciding what application software to adopt for the purpose of supporting core business operations is a critical decision. Making a wrong decision could see a huge amount of funds go down the drain in failed projects. Those who make decision on software selection would always desire a reliable and efficient process that provides confidence to all stakeholders that the right or best choice has been made. With the use of an organized approach, we provide decision makers with a software evaluation technique that ensures the best-fit solution for the organization’s current and future business need is chosen.

Project Consulting

In today’s world of competing business needs and limited resources to deliver value to business operations, organizations must continue to streamline its project engagements while also seeking to ensure that such project engagements exceed expectations. FASYL technology provides a pool of experienced and qualified Project Managers who are ready to assist clients in initiating and structuring project initiatives and aligning same to strategic need of the business.

Project/Application Viability Assessment

Project/Application Viability Assessment is key to identifying projects’ potential for success. A feasibility study aims to objectively and rationally uncover the strengths and weaknesses of an existing business or proposed venture, opportunities and threats present in the environment, the resources required to carry through, and ultimately the prospects for success. In its simplest terms, the two criteria to judge feasibility are cost required and value to be attained. Here at FASYL, we carry out a well-designed feasibility study to provide a historical background of the business or project, a description of the product or service, accounting statements, details of the operations and management, marketing research and policies, financial data, legal requirements and tax obligations which precede technical development and project implementation.

Quality Assurance & Quality Control

Quality is an important factor when it comes to any product or service. With the high market competition, quality has become the market differentiator for all products and services. When it comes to our focus, we understand that quality control is a product oriented process. When it comes to quality assurance, it is a process-oriented by practice and that gives us an edge. We make sure that the end-product meets the quality requirement of our clients while adhering to laid down standards.

Project Assessment and Approval

Every project must add value and equally meet organizational corporate strategic objectives; it takes special skills to identify viable projects as well as prioritize competing projects from organizational projects portfolio. Our team of experienced project managers assists organizations to perform project assessment based upon available information and meetings with project sponsor, customer, subject matter experts and other stakeholders in order to evaluate and ascertain the feasibility of new products or services within the given assumptions and/or constraints. This we achieve through proper cost-benefit analysis, business case development, project selection criteria analysis, stakeholder identification, risk identification, and project charter elements identification and development.

Project Plan and Scope Evaluation

The need to have robust project management plan cannot be over emphasized; as the failure of most projects starts from poor planning. Our project management team assists organizations in project objectives review to establish the total scope of the required effort, define and refine the objectives, and develop the course of action needed to attain those objectives. Our team will develop a robust project management plan and project documents necessary to carry out the project as well as convincing enough to enhance stakeholder buy-in and engagement.

Project Monitoring & Control

Change is the only constant thing in life however; an inadequate change management and monitoring system are enough to drown any project endeavor. Our team of project management professionals is trained to assist organizations to proactively maintain the health of projects from start to finish and in line with the defined project management plan. This we achieve through tracking, review, and orchestration of project processes and performances; identifying any areas that require changes and initiates such changes through the established integrated change control mechanism. We are experts in monitoring ongoing project activities against project management plan and the project performance measurement baselines and also able to control factors that lead to project scope creep.

Project Risk Analysis and Mitigation

Uncertainties are part of everyday life for organizations as well as projects hence the need to factor in adequate project risk management into organizations overall project management plan. Our project management team is able to assist organizations to increase the chances and impacts of positive events and reduce the chances and impacts of negative events in their projects leading towards eventual realization of project goals and objectives. This we are able to do through effective risk management planning, identification, analysis, response planning, and control processes.